Comments on: Guests’ first and last impressions http://www.zealcoaching.com/2010/07/guest-first-and-last-impressions/ Mon, 06 Feb 2012 15:03:55 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: CommentBox http://www.zealcoaching.com/2010/07/guest-first-and-last-impressions/comment-page-1/#comment-3538 CommentBox Wed, 15 Jun 2011 14:42:48 +0000 http://www.zealcoaching.com/?p=1546#comment-3538 It sounds like that hotel needs CommentBox (http://www.comment-box.co.uk/)! A new customer service feedback tool that allows customers/hotel guests to send their feedback direct to the management via SMS, whereupon they can act on it instantly if needed. The SMS feedback is easy, quick and anonymous (unless the customer chooses otherwise), and the hotel management get useful feedback on issues, including small issues that wouldn't normally be brought to their attention. It sounds like that hotel needs CommentBox (http://www.comment-box.co.uk/)! A new customer service feedback tool that allows customers/hotel guests to send their feedback direct to the management via SMS, whereupon they can act on it instantly if needed. The SMS feedback is easy, quick and anonymous (unless the customer chooses otherwise), and the hotel management get useful feedback on issues, including small issues that wouldn’t normally be brought to their attention.

]]> By: Jerry http://www.zealcoaching.com/2010/07/guest-first-and-last-impressions/comment-page-1/#comment-3084 Jerry Sun, 20 Mar 2011 14:31:07 +0000 http://www.zealcoaching.com/?p=1546#comment-3084 Nice articles...May I have your permission to feature this articles into my blogs ? Thanks Nice articles…May I have your permission to feature this articles into my blogs ?

Thanks

]]> By: Janet http://www.zealcoaching.com/2010/07/guest-first-and-last-impressions/comment-page-1/#comment-3023 Janet Wed, 09 Mar 2011 09:23:19 +0000 http://www.zealcoaching.com/?p=1546#comment-3023 This is why I set up Silent! Yesterday, I went to my local printers in Henley but i was a two mins before 9am so the doors were locked. As I stood there someone came to unlock the door and left. If I had been a friend of theirs I am almost possitive they would have opened the door and welcomed me in with a smile but, because I was just a customer I clearly was not worthy of one! Lordy!!!!! This is why I set up Silent! Yesterday, I went to my local printers in Henley but i was a two mins before 9am so the doors were locked. As I stood there someone came to unlock the door and left. If I had been a friend of theirs I am almost possitive they would have opened the door and welcomed me in with a smile but, because I was just a customer I clearly was not worthy of one! Lordy!!!!!

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