Comments on: What example do you set to your hotel staff? http://www.zealcoaching.com/2010/06/what-example-do-you-set-to-your-hotel-staff/ Mon, 06 Feb 2012 15:03:55 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Dale Dyck http://www.zealcoaching.com/2010/06/what-example-do-you-set-to-your-hotel-staff/comment-page-1/#comment-928 Dale Dyck Tue, 29 Jun 2010 00:04:50 +0000 http://www.zealcoaching.com/?p=1396#comment-928 OMG, I cannot believe that any credible Manager, let alone "the" General Manager, would respond to ANY inquiry like this. This is, after all, the service industry, and as you suggest in your headline, the best examples of leadership are always those where the leader leads by positive example. The irony is that he/she probably holds his staff to a much higher level than he lives by himself. The old, do as I say, not as I do.... I cannot imagine the ripple affect if any other staff members overheard his conversation, or worse yet, if he/she shared the conversation with any of his team after the fact. OMG, I cannot believe that any credible Manager, let alone “the” General Manager, would respond to ANY inquiry like this.

This is, after all, the service industry, and as you suggest in your headline, the best examples of leadership are always those where the leader leads by positive example.

The irony is that he/she probably holds his staff to a much higher level than he lives by himself. The old, do as I say, not as I do….

I cannot imagine the ripple affect if any other staff members overheard his conversation, or worse yet, if he/she shared the conversation with any of his team after the fact.

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